Frequently Asked Questions
Here you may the answers to the most common questions asked by new visitors.
General
Website & Brand Related Questions
What is SLU FarmYard?
SLU FarmYard is a membership-based platform that connects St. Lucia’s agricultural community, providing tools, resources, and opportunities for farmers, businesses, researchers, and enthusiasts to collaborate, learn, and grow.
Who can join SLU FarmYard?
Anyone interested in agriculture, from farmers and researchers to businesses and hobbyists, can join.
Is there a membership fee?
Basic access is free, but some features (e.g., courses, premium groups, or advanced marketplace tools) may require paid membership.
How can I contact SLU FarmYard support?
Please visit our Contact Us page.
Can I access SLU FarmYard outside St. Lucia?
Yes, our platform is online and accessible globally, although the content and marketplace are focused on St. Lucia.
Events
Event Related Questions
How do I find events on SLU FarmYard?
Visit our Events Calendar to explore upcoming agricultural events, workshops, and webinars.
Can I host an event on SLU FarmYard?
Yes, certain profile types like Agri-Business or Agri-Authority can post events. Contact us for guidelines.
Are events free to attend?
Some events are free, while others may require a ticket or registration fee. Details are listed on each event page.
How can I register for an event?
Click the event you’re interested in and follow the registration instructions provided on the event page.
Are event recordings available?
For webinars or virtual events, recordings may be available. Check the event description for details.
Marketplace
Website Marketplace Questions
Who can sell on the marketplace?
Vendors, farmers, and agri-businesses with appropriate profiles can list products for sale
How do I buy a product?
Browse the marketplace, add items to your cart, and proceed to checkout to complete your purchase.
What is SLU FarmYard’s role in transactions?
SLU FarmYard provides the platform but does not directly manage transactions. Disputes are handled by vendors, with our intervention if unresolved after 7 days.
Can I leave reviews for vendors?
Yes, buyers can leave ratings and reviews to help others make informed decisions.
Are refunds available for purchases?
Refund policies are determined by individual vendors. SLU FarmYard intervenes if a dispute remains unresolved after 7 days.
Courses
Course Related Questions
Are courses free?
We offer both free and paid courses. Pricing details are available on the course page.
Who creates the courses?
Courses are created by experts in agriculture, researchers, and experienced members of the community.
How do I enroll in a course?
Simply navigate to the course page, select the course you’re interested in, and click the enroll button.
Can I access course materials after completion?
Yes, once you’ve completed a course, the materials remain accessible in your account.
Do I receive a certificate after completing a course?
Yes, most of our courses provide certificates upon successful completion.
Social
Social Interaction Related Questions
What social features does SLU FarmYard offer?
Our platform includes forums, private messaging, group discussions, and community events.
Can I create a group?
Certain profile types, such as Cooperative, can create and manage groups. Contact support to learn more.
How do I join a group?
Search for groups in the Groups section and click “Join” to request membership.
Is there a code of conduct for social interactions?
Yes, all members are expected to adhere to our Community Guidelines to ensure respectful and productive interactions.
Can I report inappropriate content or behavior?
Yes, use the “Report” button on posts or contact support directly to report issues.
Forums
Forum Related Questions
What are the forums for?
Forums provide a space for members to discuss agricultural topics, share ideas, and seek advice.
How do I participate in forums?
Log in to your account, navigate to the forums section, and join a discussion or create a new topic.
Are forums moderated?
Yes, forums are moderated to ensure compliance with our Community Guidelines and maintain respectful dialogue.
Can I post anonymously?
No, all forum posts are linked to your profile to maintain accountability and transparency.
How do I report inappropriate posts?
Use the “Report” button under any post to flag it for review by our moderators.